New second owner sonex contact issues.

[flyguy0609]

I recently became the second owner of Sonex kit 0414. On May 24 I purchased the transfer of ownership form and received a conformation of my order and payment. The next day I received a request for additional documents, all of which were sent the same day (May 25). I was assured that it would be processed within 2 business days. It's been two weeks with no conformation that the ownership has been transferred. I tried to call Sonex to inquire about the status of the transfer, I tried multiple departments but all I get is "we're sorry but no-one is available to answer the phone, call back later", or "The voicemail box has not been set up, please call back later. '

Is it normal for second owners to receive the cold shoulder like this?

[XenosN42]

Sonex has always gotten back to me promptly.

Did you try email? They are short staffed and email may be better for them.

[Dave Wolfe]

I sent in my form n check a few mos ago. The check was cashed, havent heard a thing from them at all. I havent tried to contact them yet either, but at some point Ill need to purchase a canopy and stuff.

[WaiexN143NM]

hi all,
try emailing to contact them, i did this am they were prompt to respond. i did try to call, but they are busy short staffed, im sure swamped with lots to do before airventure.

as a side , check out their new hats on the webstore. you can have your n number put on them.


everywhere is short of help these days. a flight yesterday on AA from psp-phx-tus , usually. 2.5 tt trip turned into all day fiasco. AA parked 100 rj’s because no pilots to fly them.

Airventure coming, alot of us flying commercial. dont hold your breath……..

WaiexN143NM
Michael.

[GraemeSmith]

I guess you could "indirectly" find out the answer. If you need something from the web store - buy it online. If your transfer is in place - you will be able to buy it. If not - you won't...