John Monnett wrote:If a fan would fail on the ground so what?I thought this was supposed to be a set and forget system, you could walk away after shutdown and assume the fan will run until the system has cooled down enough?
So if the fan fails after a minute, how are you going to know before your next flight that has happened if you walked away? How can you be sure your turbo was adequately cooled after shutdown and the coking has not occurred?
WaiexN143NM wrote:Hi all, john,
Your comments directed at your customer base are over the top. Do you realize the damage you are doing to your brand? Comments alledging a lack of knowledge, or experience , a nefarious agenda, or being ignorant. Wow. There are alot of very accomplished people on the forum. Professionals who are engineers by trade, techie types who have great minds to ask these tech questions or offer advice, to help you be successful . You asked for civility yourself in an earlier post. You disregarded your own request. At 75 i doubt you are going to change. Maybe it would be best if Mark S. Responded to the forum. I cant even imagine Van on the vans site, one of the Heintz family on the zenith site, John McBean on the kitfox site, would respond to their customers with this kind of outburst directed to their customers. I would expect the kitplane mfgr to be classy and professional
Please consider what i have said.
John Monnett wrote:WaiexN143NM wrote:Hi all, john,
Your comments directed at your customer base are over the top. Do you realize the damage you are doing to your brand? Comments alledging a lack of knowledge, or experience , a nefarious agenda, or being ignorant. Wow. There are alot of very accomplished people on the forum. Professionals who are engineers by trade, techie types who have great minds to ask these tech questions or offer advice, to help you be successful . You asked for civility yourself in an earlier post. You disregarded your own request. At 75 i doubt you are going to change. Maybe it would be best if Mark S. Responded to the forum. I cant even imagine Van on the vans site, one of the Heintz family on the zenith site, John McBean on the kitfox site, would respond to their customers with this kind of outburst directed to their customers. I would expect the kitplane mfgr to be classy and professional
Please consider what i have said.
Michael,
I am indeed sorry you were offended by my comments and how you took those remarks personally! Regardless, we (Sonex) get comments constantly about the handful of posters who are exactly how I portrayed them and how others express frustration with them to the point of leaving the list. The vast, vast majority of our customers are great, respected, offer valuable ideas and support for what the Sonex community is all about. We do all in our power to serve and satisfy them. For those very few that just spout off, give their uninformed opinion, lead the conversation astray, complain about problems without contacting Sonex first and have nothing positive to contribute (you should know who the are) I will continue to call them out.
Users browsing this forum: Google Adsense [Bot] and 3 guests