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Sonex tech support

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Sonex tech support

Postby dfcpac » Fri Aug 25, 2017 4:49 pm

Is anyone else having a hard time reaching technical support at sonex
Very hard to get a hold of them

Dan
dfcpac
 
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Re: Sonex tech support

Postby N814W » Fri Aug 25, 2017 5:32 pm

My response time from Kerry over the last couple weeks has been 2nd business day.
C150 driver by day, OneX 204 builder by night.
Empennage done, fuselage in work...
N814W
 
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Re: Sonex tech support

Postby kmacht » Fri Aug 25, 2017 6:18 pm

Email has always been the easiest way for me. You will usually hear back within 1 or 2 business days. Just be very descriptive of the problem and include some photos to make sure you get the answer in one shot.

Keith
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kmacht
 
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Re: Sonex tech support

Postby x3 skier » Sat Aug 26, 2017 8:41 am

My emails have been answered within two business days at the most. Never tried phoning as there's always something else to do on the plane while waiting for the answer.

Cheers
Onex 202, Finishing Fuselage Kit, Controls/Gear/Engine Config kit delivered.
x3 skier
 
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