DCASonex wrote:Never can have too many bolts, screws, washers and nuts.
David A.
Man, ain't that the truth!
I have to say that the hardware situation is the biggest disappointment I have with my Onex kit so far. I ordered the full kit, and chose to order the hardware kit from Spruce. I also ordered their homebuilders hardware kit, and also a few of most every common size of several types of screws. Even with all that, I keep running into hardware that I don't have. Just 15 min ago, I found two types of screws that I don't have, so another order to Spruce before I can proceed with that assembly.
If you want to assign blame, you have to make this into a research project to figure out where the mistake was. Was it not on the Sonex list, or maybe the hardware supplier didn't use an updated list? Maybe the hardware supplier left that particular item out of the kit by accident? Typically, the path of least resistance is to just place an order, combining as many missing things as you can, but when you need it now, it adds up to a bunch of small orders. Today was the first time I actually checked to see where the error was, and it originated at the latest Sonex hardware list, which doesn't include the screws that were called out in the plans.
There will always be mistakes like this, and it's just part of the process, but I do think Sonex could improve their hardware situation by including it with the kits. As it is now, many problems won't get reported, because the builder won't want to spend the time figuring out where the error occurred. Even if I contact Sonex now, and tell them the items weren't on the list, it will take some time for that change to filter down to the suppliers. On the other hand, I can also see a number of good reasons why Sonex doesn't want to handle hardware, and of course it's their decision.
Cheers,
Rusty