by flyingbear » Mon Jul 27, 2020 5:58 pm
I bought a ONEX project initially sold in 2013 and my magnetrons would not shut off while I was preparing it for inspection. After lots of troubleshooting I contacted Sonex and they agreed to send me new ones at half price. They had initially years ago replaced them for free but would not for me because I had bought the project from someone else. So, I paid about $90 for two with their half price deal and found that was still about double what I could have gotten them on line for. I know they have to make money but I just do not think that is good customer service.
Dr. Glen Bradley
Pilot for Thatcher Aircraft Inc.
Owns a CX5, flies the CX7 and a ONEX (recently completed)