by jjbardell » Fri Oct 16, 2015 6:19 am
I may not make any new friends with this post, but several of the posts are referencing one of the business limitations which prevents Sonex from being perceived as a top tier company. Without the Sonex community helping each other, my option is that Sonex would not have the success it has had. With that said, I can't speak highly enough for some of the sales and management team there.
I agree with several of you. Sonex needs to take a stronger, less ambiguous, leadership role in guiding builders. Enhancements / changes is 'moving forward', and that's good thinking and business development but without providing guidance to those stuck in the middle (i.e.- have tank but not installed), it causes confusion and frustration.
So Kerry, what is Sonex's recommendation; do builders with a tank not installed put the oops fittings in now as preventative measure or do we deal with it later, if/when the issue rises?
Rutter / Sonex1542 - in my opinion, sometimes timing is unfortunate. A few weeks after I received my turbo Aerovee kit with the $250 prop hub assembly option, Sonex announced free prop hub assembly as a special. They were going to get back to me about some online credit. That was back during Oshkosh...I'm still waiting.
I hope Sonex sees this thread as constructive feedback and an opportunity, not as a negative.
Last edited by
jjbardell on Fri Oct 16, 2015 8:25 am, edited 1 time in total.