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Sonex tech support

PostPosted: Fri Aug 25, 2017 4:49 pm
by dfcpac
Is anyone else having a hard time reaching technical support at sonex
Very hard to get a hold of them

Dan

Re: Sonex tech support

PostPosted: Fri Aug 25, 2017 5:32 pm
by N814W
My response time from Kerry over the last couple weeks has been 2nd business day.

Re: Sonex tech support

PostPosted: Fri Aug 25, 2017 6:18 pm
by kmacht
Email has always been the easiest way for me. You will usually hear back within 1 or 2 business days. Just be very descriptive of the problem and include some photos to make sure you get the answer in one shot.

Keith
#554

Re: Sonex tech support

PostPosted: Sat Aug 26, 2017 8:41 am
by x3 skier
My emails have been answered within two business days at the most. Never tried phoning as there's always something else to do on the plane while waiting for the answer.

Cheers